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Our Policy

Phone: 0036 70 312 8623

Check in, Check out

Check-in is 15.00-00.30 daily. Check-out is at 10.30 daily. Shall the Guest fails to check out until the deadline, we have the right to charge for the fee of a night.

Arrival, Departure and Payment:

We do not have 24-hours reception, therefore arrival time has to be announced at least a 48 hours before arrival

Payment is due before the very first night. We accept Hungarian Forint and Euro.

We have the right to authorise deposit on the card provided in case of group reservation.

Cancellation

Written cancellations made 14 days in advance will be accepted. In case of late cancellation the Apartment has the right to charge your credit card with full price of the stay. Airport transfers can be cancelled in written format free of charge 3 days prior the arrival. In case of last minute cancellation (0 to 3 days prior the pick-up date) the full price of the transfer is charged. In case of prepaid reservation there is no full refund, cancellation fee of 25% of the total price is applied in case of cancellation at any time.

Cleaning, Smoking and Noise:

Our neighbour policy requires us to be silent in the Apartment and in the building as well from 10 p.m. to 8 a.m.

We provide clean sheets, towels and linen to every guests.

Please note that you are not allowed to smoke in the accommodation. We keep an area for this purpose outside.

Visitors

Guests can have visitors, but the Apartment has to be informed in advance. Please note that every visitor has to leave the premises until 10 p.m.

Invoicing, Credit card payment

Please note that in case of card payment it is our mother company Emerald Hostel Budapest – Szemeti Gábor who takes the payment from the card. This information will be visible on your account statement.

IMPORTANT

In case of a serious breach, or ongoing disrespect of the Apartment Policy, the Guest might be asked to leave with no refund. In case of causing a serious damage, the Guest is asked to pay for the damage.

Astoria Economic Apartments Management